Question 1

What is Tracesavvy?

Accepted Answer

Tracesavvy is a cloud-based paperless traceability software platform for regulated batch manufacturers in the UK. It replaces paper-based production records, batch sheets, HACCP logs, and compliance documentation with a digital system that provides real-time batch tracking, lot traceability, and instant audit evidence generation.

Question 2

What industries does Tracesavvy serve?

Accepted Answer

Tracesavvy serves food and drink manufacturers, breweries and distilleries, pet food producers, chemical manufacturers, and pharmaceutical operations. The software is configurable for any batch manufacturing environment that requires lot traceability and compliance documentation.

Question 3

Where is Tracesavvy based?

Accepted Answer

Tracesavvy is based in the United Kingdom. Our team understands UK compliance requirements including SALSA, BRCGS, HACCP, and Food Standards Agency regulations. All data is hosted on secure UK and EU cloud servers.

Question 4

Is Tracesavvy suitable for small manufacturers?

Accepted Answer

Yes. Tracesavvy is used by manufacturers with as few as 5 employees and as many as 500. The Starter plan supports single-site operations with up to 10 users. You can start with core traceability and add modules as your operation grows.

Question 5

What features does Tracesavvy include?

Accepted Answer

Core features include batch tracking and lot traceability, HACCP digital compliance checks, allergen management, stock control and inventory management, quality control workflows, barcode and label printing, shop floor tablet data capture, electronic signatures and audit trails, compliance evidence pack generation, multi-site deployment, and API integrations with ERP, CRM, and WMS systems.

Question 6

Can Tracesavvy generate compliance evidence packs?

Accepted Answer

Yes. Tracesavvy generates SALSA, BRCGS, and GMP audit evidence packs in under 5 minutes. Evidence packs automatically compile traceability records, HACCP logs, supplier documentation, cleaning records, and training records into a searchable PDF with an auto-generated index.

Question 7

Does Tracesavvy support forward and backward traceability?

Accepted Answer

Yes. You can trace any batch backwards to every ingredient lot used and forwards to every customer who received it. This is achieved in seconds, not hours. Recall simulations using this capability take under 10 minutes.

Question 8

Does Tracesavvy support on-premise installations?

Accepted Answer

Yes. In addition to our standard cloud deployment, Tracesavvy supports on-premise installations for manufacturers who need to keep data within their own network. On-premise deployments include the same feature set as the cloud version and can be configured to suit your IT security and data governance requirements. Contact us to discuss which deployment model is right for your operation.

Question 9

Can operators use Tracesavvy with gloves on?

Accepted Answer

Yes. Tracesavvy uses a terminal-first interface designed for production environments. Large touch targets, scan-and-go workflows, and minimal text entry mean operators can complete tasks wearing nitrile or latex gloves on touchscreen tablets.

Question 10

Does Tracesavvy handle allergen management?

Accepted Answer

Yes. Tracesavvy automates allergen calculations from supplier specifications through recipes to finished product labels. When a supplier updates their allergen declaration, the change flows through to affected recipes and labels automatically. This supports Natasha's Law compliance for pre-packed for direct sale foods.

Question 11

How much does Tracesavvy cost?

Accepted Answer

Tracesavvy offers three plans: Starter for single-site operations, Growth for multi-line production, and Enterprise for multi-site deployments with unlimited users. Pricing depends on the modules you need, number of production sites, user count, and integration requirements. Contact us for a tailored quote.

Question 12

Do I have to buy every module?

Accepted Answer

No. You only pay for the modules you need. Most customers start with core traceability and add other modules like stock control or quality management as they grow. Modules can be activated at any time without disrupting existing workflows.

Question 13

How does multi-site pricing work?

Accepted Answer

Pricing is based on the number of production sites where Tracesavvy is deployed. If you operate across multiple factories or warehouses, volume discounts are available. Each site gets the same full set of activated modules.

Question 14

Is there a minimum contract term?

Accepted Answer

Most customers start with an annual contract, which provides better value. Flexible terms can be discussed based on your specific needs.

Question 15

What is included in the price?

Accepted Answer

All plans include onboarding support and system setup, user training and documentation, secure cloud hosting on UK and EU servers, daily backups and disaster recovery, regular software updates and new features, full audit trails for compliance, and customer support during business hours.

Question 16

Do you offer pilots or trials?

Accepted Answer

Yes. We can set up a pilot deployment to help you test Tracesavvy in your environment before committing to a full rollout. Contact us to discuss the scope and timeline for a pilot.

Question 17

How long does it take to set up Tracesavvy?

Accepted Answer

The average setup time is 48 hours. This includes system configuration, user setup, and initial training. You do not need an IT department or a lengthy implementation project. Cloud-based deployment means there is no hardware to install.

Question 18

Do operators need training?

Accepted Answer

Minimal training is needed. Tracesavvy is designed for simplicity on the shop floor. Most operators are comfortable using the system within a single shift. Formal training is included in all plans and typically takes a few hours.

Question 19

Can we start small and add modules later?

Accepted Answer

Yes. Most customers start with core traceability (batch tracking and HACCP) and add modules like stock control, quality management, or label printing over time. New modules activate without disrupting existing workflows.

Question 20

Do you provide hardware?

Accepted Answer

We can supply compatible hardware including barcode scanners, label printers, and industrial scales as part of your setup, or we can work with your existing equipment. A hardware compatibility assessment is available on request.

Question 21

What compliance standards does Tracesavvy support?

Accepted Answer

Tracesavvy supports SALSA (Safe and Local Supplier Approval), BRCGS (British Retail Consortium Global Standards), HACCP (Hazard Analysis and Critical Control Points), GMP (Good Manufacturing Practice), and Natasha's Law allergen labelling requirements.

Question 22

Will Tracesavvy help us pass our SALSA or BRCGS audit?

Accepted Answer

Tracesavvy provides the digital records and evidence packs that auditors need to see. Customers using Tracesavvy report a 100% audit pass rate, with evidence packs generated in under 5 minutes. The platform ensures complete, timestamped, tamper-evident records with no gaps.

Question 23

How does Tracesavvy help with recall readiness?

Accepted Answer

When a supplier issues a recall, you search for the affected ingredient lot in Tracesavvy. The system instantly identifies every batch that used that ingredient, every customer who received those batches, and every unit still in inventory. The entire recall investigation takes under 10 minutes.

Question 24

Can Tracesavvy integrate with our ERP system?

Accepted Answer

Yes. Tracesavvy offers REST API integrations with common ERP, CRM, and WMS platforms. The Growth and Enterprise plans include integration support. Custom integrations can be scoped based on your specific systems and data flows.

Question 25

What devices does Tracesavvy run on?

Accepted Answer

Tracesavvy is available on web browsers, Android, Windows, and Linux. Shop floor data capture typically uses Android tablets. Management dashboards and reporting work on any modern web browser.

Question 26

Where is data stored?

Accepted Answer

All data is stored on secure UK and EU cloud servers with daily backups and disaster recovery. Tracesavvy is Cyber Essentials certified. Data is encrypted in transit and at rest.

Frequently Asked Questions

About Tracesavvy

Features and Capabilities

Pricing

Implementation and Setup

Compliance and Standards

Technical and Integrations

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